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Frequently Asked Questions (FAQs)
1. How can I place an order?
You can order directly from our website by selecting your favorite spices and proceeding to checkout. For bulk orders, please contact us via email or phone.
2. What are your delivery charges and timelines?
We offer standard and express shipping options. Delivery charges vary based on location, and orders are typically processed within 2-4 business days.
3. Do you offer bulk discounts?
Yes! We provide special pricing for bulk orders. Email us at suci360source@gmail.com for customized quotes.
4. Are your spices 100% natural and preservative-free?
Absolutely! All our spices are pure, organic, and free from artificial additives to ensure the best quality and flavor.
5. Can I return or exchange a product?
We accept returns/exchanges within 7 days if the product is unopened and in its original packaging. Contact us for assistance.
6. How should I store your spices for maximum freshness?
For best results, store spices in an airtight container, away from direct sunlight, heat, and moisture.
7. Do you ship internationally?
Currently, we only ship within India, but we’re working on expanding! Stay tuned for updates.
8. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email/SMS to monitor your delivery.
9. How does your packaging keep spices fresh?
Our resealable, food-grade pouches use Aroma Intech and Freshness Intech to block moisture and air, keeping spices fresh for up to 3 months longer—naturally, without preservatives.
10. Is the packaging environmentally friendly?
Yes, our pouches are reusable and made from safe, sustainable materials, reducing waste.